CUSTOMER CARE

Product Authenticity

Mani Jassal guarantees the authenticity of every product it sells on its website.

Custom Design

At this time, Mani Jassal does not offer custom design.

You do not have to purchase every piece featured in an outfit. The great thing about our collection is that you can mix and match pieces however you like. We like to give you the freedom to play stylist!

Seam Allowance & Alterations

We do leave some space in our pieces for minor alterations. Alterations are offered at an additional cost. Please email info@manijassal.com for information and pricing.

Appointments

Please email info@manijassal.com or call 647-898-7737 to make an appointment to visit the Mani Jassal showroom. Please review our new APPOINTMENT & SHOWROOM ETIQUETTE COVID POLICY before coming in . 

Showroom hours

Currently we are functioning as an online store only until we open up our NEW Flagship Location

Payment

manijassal.com accepts Visa, MasterCard, American Express, Discover, and Apple Pay. Only one form of payment may be used per order. Full payment is taken at the time of purchase.

Currency

For your convenience, we convert our prices to the following currencies: INR, GBP, USD, AUD, EUR, and JPY. However, we charge in Canadian dollars.

Duties & taxes

Canada: Sales tax will be charged according to the province of delivery. You will not be charged any duties upon delivery.

International: Your order will be shipped on a Delivery Duties Unpaid basis, and may incur duties, fees, and import taxes upon delivery. For more information, please consult your local customs office.

Shipping rates

We are happy to provide FREE shipping within Canada and the United States of America on orders OVER $450 CAD (before taxes and duties). 

CANADA $40 CAD (FREE SHIPPING IF YOU SPEND OVER $450 CAD)

US $40 CAD  (FREE SHIPPING IF YOU SPEND OVER $450 CAD)

AFRICA $100 CAD

ASIA (EXCEPT INDIA)  $100 CAD

INDIA $150 CAD (Customer may also be charged an additional 80% Customs and Duties when the parcel arrives in India. This additional fee is the responsibility of the customer and not the company)

AUSTRALIA $90 CAD

EUROPE $60 CAD

UK $60 CAD

REST OF THE WORLD $90 CAD

Shipping time

Please allow 4-7 days for processing and the ship times written in each individuals product description. If you purchase multiple items with different ship times, the order will ship when all pieces have been completed.  Orders usually will not be shipped the same day they are placed. If you require a rush order, please email us to inquire about express shipping. We will do our best to meet your deadline.

Shipping policy

If for any order you have given us the wrong address, we are not liable for the contents of the shipment and are not obligated to give you a refund.

Returns & refunds

All sales are final sale. No refunds, no exchanges.

Sizing

Please refer to the size chart and measurement guide for more information on sizing. The Mani Jassal team can provide guidance and suggestions regarding sizing, but the final decision is yours.

Privacy

Your privacy is important to us and we take it seriously. When placing an order, all information provided through manijassal.com remains confidential — it is never shared or sold.

 Sale

 

Black Friday / Cyber Monday Sale / Flash Sale

-THERE WILL BE NO PRICE MATCHING IF THE PRODUCT HAS BEEN PURCHASED BEFORE

-ADDITIONAL ALTERATIONS WILL NOT BE OFFERED ON THESE ITEMS (NO EXCEPTIONS)

-ALL SALES ARE FINAL

-THE SALE IS ONLY ONLINE AT WWW.MANIJASSAL.COM ; OFFER NOT VALID IN STORE WHILE QUANTITIES LAST

-PRODUCTS WILL BE SHIPPED ACCORDING TO THE SHIPPING TIME LINE INDICATED IN EACH PRODUCTS RESPECTIVE DESCRIPTION